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THROTTLE THERAPY NATION™ • SUPPORT CENTER
HELP • FITMENT • DEALER PARTNERS • SHIPPING • RETURNS

Ask a TTN Expert before you buy the wrong part.

This is your one-stop support page. Fitment help, product recommendations, dealer partnership information, customer service, shipping, warranty guidance, and return policy all live here so you do not have to chase answers across the website.

Tell us what you ride, what problem you are trying to solve, and what is already changed on your machine. We will help you narrow the path before you spend money.

START HERE

What do you need help with?

WILL IT FIT?

Fitment Assistance

Year, make, model, trim, tire size, lift, cage, bumper, wiring, and existing mods all matter.

Fitment Checklist
WHAT SHOULD I BUY?

Product Recommendations

We help match the product to your ride style, budget, terrain, passengers, and real-world needs.

Recommendation Help
WHO DO YOU WORK WITH?

Dealer Partnerships

Learn what authorized dealer access means for authenticity, special orders, support, and warranty routing.

Dealer Info
AFTER PURCHASE

Orders + Returns

Shipping, local pickup, damaged items, warranty questions, return approval, and refund expectations.

Policy Info
FITMENT ASSISTANCE

Fitment is where most wrong purchases start.

Use this order before checkout. Fitment mistakes usually happen when boring details get skipped.

  • Step 1 — Confirm the exact machine: year • make • model • trim. Same model name does not always mean same parts.
  • Step 2 — Identify what is already changed: lift • tire size • suspension • cage • bumpers • wheels/offset • electrical add-ons.
  • Step 3 — Match the product to real use: trail • rocks • mud • family rides • work • show • street/legal needs.
  • Step 4 — Check install reality: tools • time • wiring capacity • mounting points • heat/load limits.
  • Step 5 — Ask before you buy: if the product is expensive, safety-critical, clearance-sensitive, or hard to return.
Quick truth: lift and tire size can change what clears. Aftermarket cages and bumpers can break “universal fit.” Electrical loads matter when adding lighting, winches, audio, or comms.
Copy/Paste Fitment Checklist:
Machine: year / make / model / trim
Product: link, name, or part number
Current mods: lift, tire size, suspension, cage, bumper, wheels, electrical add-ons
Riding style: trail / rocks / mud / work / family rides / street use
Non-negotiables: budget, noise tolerance, comfort needs, deadline, local pickup or shipping
PRODUCT RECOMMENDATIONS

We recommend based on use — not hype.

NEW MACHINE

What should I buy first?

Start with protection, visibility, recovery basics, and get-home support before buying flex mods.

REAL TERRAIN

How do you ride?

A rock rider, mud rider, family cruiser, and show build do not need the same setup.

BUDGET REALITY

Good, better, best

We can help you separate must-have purchases from “later when the budget breathes” upgrades.

Smart first-purchase order:

  • 1) Rider protection: helmet, eye protection, gloves, restraints, first aid, fire safety.
  • 2) Get-home layer: tow strap, soft shackles, tire repair, air, basic tools, spares.
  • 3) Visibility + communication: lights, comms, navigation support, mounts, wiring.
  • 4) Comfort + storage: roof, windshield, bags, coolers, seating, heat/cold protection.
  • 5) Performance upgrades: suspension, clutching, exhaust, tuning, steering, brakes, cooling.
AUTHORIZED DEALER PARTNERS

Why dealer partnerships matter.

TTN works with trusted manufacturers, distributors, and dealer programs so customers can shop with confidence. Some products are stocked at Riders Basecamp, some ship directly from supplier inventory, and some are special-order items.

  • Authentic products: dealer access helps reduce mystery-source purchases and counterfeit concerns.
  • Special orders: not every item needs to sit on a shelf to be available through TTN.
  • Manufacturer support: warranty and technical questions may need to route through the manufacturer or distributor.
  • Better recommendations: dealer relationships help us understand product lines beyond a simple product title.
  • Drop-ship convenience: many items can ship directly to your home from trusted supplier inventory.
Product availability, lead times, pricing, and warranty handling can vary by brand, supplier, and item type. When timing matters, ask us before ordering.
POLICY SNAPSHOT

The quick version before checkout.

MANUAL REVIEW

Orders are reviewed

TTN may manually review and place orders through vendor or dealer channels to reduce wrong-part and availability surprises.

VARIABLE TERMS

Vendors matter

Pricing, shipping, timing, availability, warranty handling, and return eligibility can vary by vendor and item type.

REFUNDS

10% TTN fee

Refunds, returns, or cancellations are subject to a minimum 10% TTN processing fee.

RETURNS

Up to 25%

Returns may also be subject to a restocking fee up to 25%, depending on vendor policy and item condition.

SHIPPING + LOCAL PICKUP

Two ways to get what you need.

SHIP TO MY HOME

Nationwide Shipping

Many products ship directly from trusted supplier or manufacturer inventory to your home, shop, or garage.

Shop Online
NEED IT TODAY?

Riders Basecamp Inventory

Regional riders can shop inventory physically available at Riders Basecamp & Resource Center near Wildcat Off-Road Park.

Shop In-Stock
Large, freight, backordered, discontinued, special-order, or supplier-shipped items may have different processing timelines. Tracking is provided when available.
RETURNS + REFUNDS

Support-first does not mean policy-free.

Plain truth: TTN is support-first — not a faceless warehouse. We work across multiple vendors, manufacturers, and distributor programs, and many orders are manually reviewed and placed to reduce surprises.

Pricing, availability, shipping costs, processing timelines, and return eligibility can change by vendor, item size, item weight, supplier inventory, manufacturer policy, and order status.

  • Return approval required: all returns must be approved by TTN before anything is sent back.
  • Vendor coordination: once approved, TTN coordinates with the vendor or manufacturer on return eligibility and instructions.
  • Processing fee: all returns, cancellations, or refunds are subject to a minimum 10% TTN processing fee.
  • Restocking fee: returned merchandise may be subject to a restocking fee up to 25%, depending on vendor requirements and item condition.
  • Return shipping: return shipping costs are the buyer’s responsibility unless otherwise approved in writing.
  • Inspection required: refunds are processed after the vendor/manufacturer receives, inspects, accepts the return, and issues credit back.
  • Special-order items: special-order, discontinued, electrical, installed, used, vendor-restricted, or hard-to-return items may not be returnable.
Do not ship an item back without written return approval and instructions. Unapproved returns may be refused, delayed, or ineligible for refund.
WARRANTY + DAMAGE CLAIMS

We help route the issue to the right place.

DAMAGED SHIPMENT

Report it quickly

Keep packaging, take clear photos of the box, label, damage, and product, and contact TTN as soon as possible.

WARRANTY QUESTION

Brand rules apply

Warranty eligibility and approval are determined by the manufacturer or vendor, not TTN alone.

For any damage, defect, missing item, or warranty concern, include your order number, photos/video when applicable, installation status, and a clear description of the issue.
CUSTOMER SERVICE

What to send us for the fastest help.

To help faster, send the details up front:

Name:
Order number, if you have one:
Machine year / make / model / trim:
Product link, name, or part number:
What you need help with:
Current machine mods:
Deadline, if timing matters:
Local pickup or shipping:
Need help ordering?

If Shopify gives you trouble — don’t fight it alone.

If you hit any issues selecting products, choosing variants, or checking out, contact TTN and we’ll help you get your order locked in.

Subject
Shopify Ordering Issues